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Employee engagement

Just like last year, the annual employee survey that we conduct in collaboration with the independent external feedback platform Effectory, was completed by 72% of the staff population. The positive attitude to Unica as an employer has remained stable over the past few years, as expressed in a slight upturn in the eNPS score, in 2023. This recommendation score gives an indication of the number of ambassadors among our employees.

The employees experience the opportunities for personal development as being the most positive strength of our organisation. An inspiring vision and clear objectives are sometimes felt to be missing; above all the younger employees in the age group 25 to 34 years are critical of their employer and specifically expect direction and strategy. This underlines the importance of focusing on a clear vision and clear objectives as a means of continuing to engage the workforce. In 2023, among others this was implemented by further elaborating and visualising our vision for the future.