2020, a year dominated by Covid-19
2020 will go down in history as the year of the Covid-19 crisis.
In part because of the limited effects of the Covid-19 crisis on its business activities, Unica once again recorded substantial growth. Unica’s revenue from production in 2020 was €539 million (2019: €483 million).
Performance per cluster
Unica is comprised of more than 30 independent companies, organised into nine clusters. Each of these clusters has its own specialist field or focus area and growth strategy.
Unica increasingly provides complex technological solutions, reflected in a number of notable assignments in 2020. In December, Dutch State Secretary Barbara Visser signed a contract for the renewal of the Ministry of Defence’s IT backbone.
Collaboration with shareholders remained positive in 2020. Investor Triton has held a majority stake since 2017, while the Van Vliet family, founder of the company, is still closely engaged with Unica as a major shareholder.
In addition to organic growth, Unica also fulfilled its growth objectives thanks to some targeted acquisitions. In 2020, Unica added three companies to its network.
Network of companies
The priority of Unica’s strategy is a business model based on a network of companies with decentralised entrepreneurship.
The digital platform Building Insight is a prime example of how Unica’s wide range of services come into their own. This data platform, developed in 2020, bundles various knowledge areas from the Unica network.
The continuous professionalisation of processes contributes to Unica’s results and provides customers with more added value.
Unica’s basic approach to risk management is to identify opportunities and risks systematically, comprehensively and in good time and then utilise and mitigate them respectively.
At a strategic level, 2020 was a year marked by uncertainty in the wake of the global Covid-19 pandemic. Nevertheless, Unica was able to deploy a number of tools to control the greatest threats.
Legal and financial risks involved in the execution of assignments are limited through numerous measures at Unica. When assignments are acquired, operational risks are already taken into account in the RFI/RFP phase using the ‘bid form’ method.
To limit financial risks in business operations, a financial dashboard has been developed providing clear evaluations of the financial performance of all clusters.
The digital transformation that Unica is undergoing both internally and externally entails new risks.